The last two years have taken a heavy toll on healthcare services, with urgent reprioritisation of limited resources leading to difficult decisions, an exhausted workforce, and unavoidable delays in care. However, improved therapies and increasing immunity have now led to a shift in the NHS response to the pandemic. The current focus is to drive back performance to pre-pandemic levels, whilst adapting to the new reality in which we live.
Whilst this may still be a long-term ambition, NHS organisations must think differently to take their first steps towards operational and financial recovery. This award recognises those teams and organisations innovating to deliver tangible improvements for staff, patients, and populations, as quickly and efficiently as possible.
As the pandemic touched all corners of the health system, examples of performance recovery could come from any area – restoring neglected services, re-hitting performance metrics, rebuilding teams, reopening closed facilities, returning staff and equipment to their original departments, and much more.
This category is open to healthcare organisations, teams and collaborations across the public and third sectors who have taken clear steps to restore performance and service levels to pre-pandemic levels.