Ambition

  • Describe the context of your recovery initiative(s) – what operational, financial, clinical and/or workforce constraints were you looking to overcome?
  • Outline the vision for performance recovery - how and to what extent did your new initiatives and processes differ from their pre-pandemic norm?
  • Detail the targets and/or measures of success that were set, both quantitative or qualitative
  • Discuss any partnership or cross-functional working required to realise the vision

Outcome

  • How is the vision being achieved?
  • How did you overcome the challenge of working at pace to develop and implement new ideas?
  • Provide specific examples of any new processes, roles, technologies, or ways of working that have been implemented
  • Evidence the performance improvements achieved so far, and how they compare to the targets set
  • Describe the impact of these improvements on staff, patients, and the wider system

Spread

  • Show how initial successes of your performance recovery initiatives can be replicated and scaled up in the future
  • Describe any work undertaken to spread best practice learning with other departments or healthcare organisations

Value

  • Provide evidence of the added value of these initiatives on patients in terms of time, quality of life, quality of experience or clinical outcomes
  • How have the initiatives improved the staff satisfaction, or their ability to deliver quality care?
  • What financial savings or efficiencies have been realised from these initiatives?

Involvement

  • Describe the engagement of clinicians and the wider workforce in performance recovery
  • How has the initiative involved collaboration with patients and end-users, and to what extent was this prioritised given the need for a quick and agile implementation?
  • How have the teams involved worked with partner or vendor organisations to deliver results?