Digitising Patient Care Award
Digitising Patient Care Award

The shift towards digital healthcare is fundamentally reshaping how patients access services and how providers deliver care. From AI integration and remote monitoring to interoperable systems and patient-facing apps, digital transformation is unlocking new possibilities for personalised, efficient and accessible care. Successful implementation hinges on genuine collaboration across teams and organisations, thoughtful design with patients and staff, and a clear focus on delivering real value.

This award is designed to recognise successful NHS initiatives which have used technology and digital systems to improve access for patients to their care and have enabled staff to optimise capacity, improve experience and quality of care. 

Eligibility

Open to NHS organisations who have implemented successful digital projects, delivering impact and enabling access to services and care through digital channels. Solution providers helping the NHS and health sector organisations are invited to enter the HSJ Partnership Awards, which recognise collaboration with the private sector.

Ambition

The challenge and context within which your project, person or organisation is set alongside your goals and targets whether quantitative or qualitative, and how this aligns with national priorities.

  • Describe the problem your digital initiative was designed to address and the context in which it arose, including how it aligns with the national drive towards digital transformation, AI adoption or system interoperability.
  • What was your vision, and what made it new or distinct from existing best practice?
  • What targets were set in terms of patient outcomes, experience, integration and efficiency, and how was value for money to be measured?

Collaboration

The stakeholders' involvement in co-designing and delivering the project. How have patients, staff at all levels, communities and other parties worked together to realise the outcomes?

  • How were patients, service users and communities involved in the design, planning and implementation of the initiative?
  • Provide evidence of how staff across different teams and organisations were engaged in co-producing the project, product or service.

Impact

The measurable benefits delivered to patients, staff, your organisation or the wider system. Provide data and evidence showing improvements to outcomes, quality, access, equity or efficiency.

  • How has the initiative improved patient experience, access and outcomes? Provide supporting evidence including examples and testimonials where possible.
  • What has been the impact on staff in terms of time, capacity and quality of service, and how was the initiative deployed whilst minimising disruption to existing services?
  • What financial impacts has the implementation delivered, including evidence of value for money, efficiencies realised or other intended and unforeseen benefits?

Scale

How your work has been shared, adopted or replicated beyond your immediate team or organisation. This includes dissemination through publications, presentations, toolkits, partnerships or inspiring similar initiatives elsewhere.

  • How have other organisations learned from this implementation and how is best practice being shared?
  • What evidence is there that this initiative could be replicated and effective elsewhere?
  • What partnerships or follow-on initiatives have been inspired by your work?

Sustainability

The potential for the project/work to continue and create lasting impact. Evidence of how it can be sustained or built upon.

  • How is this digital initiative being embedded into business as usual, and what resource or funding is in place to sustain it?
  • How does this project contribute to the longer-term digital transformation of the NHS, including reducing inequalities in digital access?
  • What evidence is there that this work can be built upon or adapted by other teams or systems?

To find out more

Partnership opportunities:  Sponsorship Sales Team
Awards entry enquiries: Delegate Sales Team
Judging and event management: Awards Support