The pandemic accelerated the digitisation of care pathways and service delivery – with citizens now expecting virtual access to services across both the public and private sectors, there is no going back. Putting more control in the hands of patients and enabling care providers to provide a comprehensive service means modernising digital services, systems and engagement. Implementation requires collaboration and partnership across departments and between organisations, value requires effective management.
This award is designed to recognise successful initiatives which have used technology and digital systems to improve access for patients to their care and have enabled staff to optimise capacity, improve experience and quality of care.
Open to NHS organisations who have implemented successful digital projects, delivering impact and enabling access to services and care through digital channels.