Creating a Supportive Staff Culture - NEW
The importance of an organisational culture which enables staff to speak freely with confidence without fear of negative consequences is key to a supportive staff culture. Organisations whether public or private should have taken specific steps to encourage an improved culture within teams and between individuals.
Winners of this award will have created confidential channels for staff to feel they have a “freedom to speak up”. Guardians within an organisation are important within this context but must be part of wider initiative and will be judged to have gone above and beyond to ensure positive cultural change has been achieved. Entrants will be able to provide demonstrable examples of integrated cultural staff support mechanisms, including Guardians, which enable the workforce channels to express concerns free from worries about effects on their employment. Organisations from across the healthcare spectrum are welcome to enter this category whether private providers or NHS.
- A clear explanation of how the organisation has created an atmosphere and culture in which staff have the “freedom to speak up”
- Outline the scope of an initiative or process which has resulted in a supportive staff culture
- What specific steps did the organisation take to enable an improved culture and what barriers were experienced
- Evidence on the success of the initiative including any unattributed or confidential testimonials from staff who have been through the process.
- Evidence of change in working practices or structures as a direct result of your initiatives
- A dedication to a supportive culture which has demonstrably spread throughout an organisation and to all aspects of its work
- Approaches which have or could spread beyond the boundaries of the organisation
- Evidence that placing supportive culture at the centre of the organisation’s work has improved value, for staff and for patient outcomes
- Significant staff involvement in the process implementation with evidence that staff views have changed practice
- A culture in which all staff are able to raise concerns and make suggestions for improvements
- A culture in which staff feedback is taken seriously, and used to guide improvements