Community or Primary Care Service Redesign
The drive to consider place-based rather than organisation-based care is leading all types of providers to consider how they can redesign services to better and more efficiently meet the needs of patients.
We are interested in examples of redesign from community and primary care which have led to improvements for patients. Judges will be particularly interested in examples of projects which have increased collaborative working between different parts of the health and care service.
This award will recognise NHS teams or organisations that have successfully made changes to the way in which they deliver services.
- What was the context in which a redesign necessary?
- What was the ambition of the project including any targets?
- How were those targets identified and what initial planning and research took place?
- What planning was put in place to work with stakeholders, colleagues, partners and patients?
- What were the results of the redesign and what were the effects on patients and staff?
- How effective was any collaboration with key colleagues, stakeholders, partners and patients?
- What was the financial impact of the redesign?
- Please provide qualitative and quantitative supporting evidence clearly referenced in the supporting information
- Outline examples where this project has embedded and spread to other departments, settings or organisations.
- Alternatively, clear evidence the work is potentially replicable and scalable.
- Describe the impact of the redesign on staff and patient experience including evidence of increased capacity, reduced variation and improved efficiencies.
- Evidence of consistently strong team and/or organisation engagement in the redesign
- Evidence of strong partnerships and engagement with all those impacted by the redesign – including those in other organisations
- What patient involvement was there in the redesign?