System Led Support for Carers Award
Award Partner
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We have known for a long time that the number of people taking on unpaid caring responsibilities has exceeded the population growth rate of the UK. Following the Covid 19 pandemic the number of carers has grown exponentially from an estimated 6.5 million people to a staggering 13 million unpaid carers. Providing vital support to friends and family who could not manage without them, the input of unpaid Carers is pivotal to the sustainability of health and care services, and yet, often, their own physical and emotional wellbeing is compromised as a direct result of their caring role. Carers have an estimated value to health and social care systems of £132 billion a year and the timely identification and offer of meaningful support to carers contributes to a more cohesive, integrated and effective care system. 

The Long Term Plan set out clear commitments for the NHS to improve the identification and support of unpaid Carers. Building on the rights created by the Care Act and the Children & Families Act and reflecting the ambitions being set out for the delivery of services across integrated care systems. NHS England is driving forward initiatives which highlight system based arrangements, which embed the timely identification and support of carers within their core workstreams that focus on effective support within primary care, provision of contingency plans, creating a more inclusive offer for carers from vulnerable communities and ensuring that Young Carers are integral to these plans . 

Judges will be looking for Integrated Care System with case study examples of this work in practice. Patient and carer outcomes are key to the success stories judges want to hear about, together with an appreciation of the potential or realised economic benefits to the system which have been identified.


This award will recognise Integrated Care Systems working to deliver the Long Term Plan ambitions to support unpaid carers with resources and structures which demonstrate real integration across organisations such as the NHS, local authorities, voluntary and private sector providers.


  • Describe a demonstrable commitment to supporting the physical and mental wellbeing of carers and involving carers as key partners in care, which reflect the ambitions set out within the Long Term Plan.
  • Outline a clear rationale for specific initiatives to improve carer identification and support.
  • Provide an outline of the organisations involved and the goals set out for integration and support structures.
  • Describe the context which has created the demand for more integrated systems.


  • Evidence of improved identification of, and support for, unpaid carers. This should have a quantitative aspect but can also include qualitative feedback.
  • Evidence that improving support for unpaid carers has led to improved experience and improved outcomes – for carer and cared-for person alike. This must have a quantitative aspect but can include qualitative feedback as well.
  • Any case study examples which could be added to evidence in the upload box to demonstrate the quality improvements in carer and patient outcomes.


  • Has the initiative been picked up elsewhere and copied, amended or adjusted for local context?
  • Initiatives which have spread beyond departmental, organisational, and local boundaries. Alternatively, clear evidence the initiative is potentially replicable and scalable.


  • Quantitative evidence that the work to better support and identify carers has led to improved quality and value for money.
  • Has the initiative led to better quality of life for the carer and the cared for?


  • How have the various stakeholders engaged organisations across the health and care sector in the initiative?
  • Evidence that the initiative leaders engaged carers and patients in the design and implementation of the initiative.

System Led Support for Carers Award

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System Led Support for Carers Award
Award Partner
  • *

To find out more

Entries, attendance and sponsorship enquiries, contact Ryan Bessent  0207 608 9045;
Media and marketing enquiries, contact Honey de Gracia 0207 608 9002;
Judging and event management, contact Sheena Patel 0207 608 9039